Dedicated Service

Our approach to client service and support is unique. Our best work happens behind the scenes, carried out by our dedicated staff of medical transcriptionists, account managers and technical support specialists who work constantly to ensure that your documentation needs are fully met in a streamlined and affordable manner.

We believe that when you entrust your facility’s critical documentation processes to a solutions partner, you have the right to put a face to a name. We get to know our clients, they get to know us. As an IntelliType client, you’ll work with an experienced, knowledgeable account manager who will act as your primary point of contact to handle any needs or problems you may encounter. Our accounts managers are assigned to individual accounts and develop close familiarity with the needs of the clients they serve, keeping costs low and efficiency high while ensuring that we are consistently exceeding your expectations.